PRIVACY POLICY
Effective Date: [5/12/2026]
1. Who We Are
Cultural Stadium (“we,” “us,” or “our”) is a nonprofit organization headquartered in Illinois. Your privacy is important to us. This Privacy Policy describes the information that we collect through our website (https://www.culturalstadium.com) and social media pages; that you submit to us, including by telephone, texting, email, mail, and in person; or through any other products or services that link to this Privacy Policy (collectively, the “Site”). This Privacy Policy only addresses information collected through or from the Site.
2. What Information We Collect
We may collect personal information from you when you visit our website, submit a ticket request, redeem a ticket, make a donation, apply for a position with Cultural Stadium, or participate in Cultural Stadium activities or events. The information we collect may include:
● Contact and Background Information: We may collect your name, email address, and cell phone number, your age, and the age of any other adult or child(ren) in your group, such as when you submit a request for tickets or make a donation. We may also collect information you provide about any accessible seating or access needs.
● Location Information: We may collect your zip code when you submit a request for tickets or otherwise share it with us.
● Device and Usage Information: When you interact with our Site, we may collect information about your device, including operating system, browser, IP address, and device identifiers.
● Financial Information: When you make a donation, we may collect your name, mailing address, email address, phone number, and payment method, and any other information relevant to the transaction. If you use a credit card for your donation, our third-party payment processor, Stripe, may collect basic information such as credit card number and expiration date.
● Other Information: We collect information you provide to us, including contact us forms, emails, responses to questionnaires and surveys, and other information you may choose to submit.
● Information from Other Sources: We may collect information from vendors or third parties that we partner with, including through digital tools like cookies, or from other online or offline sources, including third-party sources and publicly available information. We may combine this information with other information we have collected about you.
3. How We Use Your Information
We may use the information we collect for the following purposes
● Provide you with the products or services you request, including tickets to cultural events;
● Respond to your requests and communicate with you, including, with your consent, by text message;
● Process your requests or donations;
● Recognize and manage your preferences on our Site;
● Manage our relationship with you;
● Ensure the security of our Site and protect against fraud and other risks;
● Analyze and understand how visitors interact and engage with our Site;
● Provide, manage, evaluate, and improve our programs, including developing new offerings, improving services, and campaigns;
● Perform internal functions, including accounting, auditing, data analysis, and recordkeeping;
● Provide reporting to our supporters and funders, including information about program participation, geographical distribution of program participants, and other metrics;
● Engage in activities to increase our reach, including through fundraising activities, marketing, advertising, and other outreach;
● Comply with applicable legal requirements; and
● For any other purpose that you consent to or that we may disclose at the time we collect your information.
4. How We Share Your Information
We may share your personal information as described in this Privacy Policy or as otherwise described at the time we collect the information from you. For example, we may share your information with trusted third-party partners for the purpose of fulfilling your orders or requests. These partners may include fulfillment services, delivery providers, or other organizations required to complete the service you have requested from us.
We may share your information as described below:
· With our cultural organization partners for the purposes described in this Privacy Policy, including to provide access to the cultural event you request;
· With third-party service providers that provide services to us, such as website hosting, payment processing, technology services, and professional services;
· In connection with a transaction, reorganization, merger, joint venture, assignment, transfer, or other disposition of all or a part of our business or assets, including in connection with a bankruptcy or similar proceeding);
· To comply with applicable law or legal process, including a judicial proceeding, court order, or subpoena;
· To enforce our terms and conditions;
· To protect our Site;
· To investigate, prevent, protect the rights, privacy, security, and safety of our Site, Cultural Stadium, our users, or the public.
We may share anonymized or aggregated data—which cannot reasonably be used to identify you—with funders, researchers, or the public as part of our mission-related reporting.
5. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to collect information and help us run the Site. These technologies help us remember your preferences, recognize repeat visitors, track and understand usage behavior on the Site, monitor Site traffic and troubleshoot and improve the Site’s functionality. We may also use cookies for marketing and advertising purposes, to serve ads about our events and programs or other products and services that may be of interest to you.
You may configure your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that some features of our site may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless we are required by law to retain it for a longer period.
7. Data Security
We implement a variety of administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly. If you believe we may have collected such information, please contact us at the contact information below.
9. Your Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your data.
If you wish to unsubscribe from our mailings, please follow the instructions in the email or contact us.
When you provide your phone number to us in connection with the Site, you agree to receive phone calls or text/SMS messages from us about our offerings. Message and data rates may apply. You can opt out of text messages anytime by replying STOP or END. If you wish to opt out of phone calls from us, please contact us.
To exercise any of these rights, please contact us using the information below. We will respond to verifiable requests within a reasonable timeframe and in accordance with applicable law.
10. Links to Third-Party Websites
Our website may contain links to third-party websites or services. This Privacy Policy applies only to the Site. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Cultural Stadium
Attention: Privacy
17 N State Street, Ste 810
Chicago, IL 60602
Telephone: 312-985-6008
Email: info@culturalstadium.org